سياسة الإرجاع واسترداد الأموال

Return and Exchange Policy ↩️

Your comfort and trust are our priority ✨


✅ When are you eligible for a return?

  • The product arrived damaged or has a manufacturing defect
  • The product is different from what you ordered
  • Within 48 hours of receiving the order

❌ Cases where returns are not accepted

  • Opened or used products
  • After more than 48 hours from receipt
  • Promotional and discounted products

💳 How to return

  1. Contact us via WhatsApp or Instagram within 48 hours of receipt
  2. Send a picture of the product and describe the problem
  3. Your request will be reviewed and responded to within 24 hours
  4. The product will be exchanged or refunded depending on the case

"Your satisfaction is our guarantee" 💖